Customer service responded with saying it is still not valid, and they will need the bank statement. Printout only shows the checking account number, most recent transactions and cardholder's name. The bank told me they aren't allowed to send PDF emails of bank statement to customers, but they can give me a printout. I told them that this is not possible, but went to Bank of America to ask anyways.

10-12 with the debit card number and owner's name shown'. They told me it wasn't good enough, and that I needed to go to my bank and ask them for help in retrieving in PDF format, 'the bank statement of the most recent transactions dated mar. I even uploaded the picture of the debit card from BOA website showing it was linked to the primary checking account. The number on the statement would reflect the checking account number. I also told them that debit cards are linked to a checking account # which has a different -4 ending number. I told them the bank statement for the month of March is not currently out yet, but I uploaded it for the previous month of Feb. I told them I uploaded the most recent transactions that even showed the chargeback from Draftkings. Then they said they wanted it in PDF format with the most recent transactions that displays owner's name and debit card xx- 4 ending #'s. But then they wanted the bank statement of the Bank of America debit card. They said the debit card that belonged to chase bank was good. I did all that, then they wanted the bank statements of the debit cards I used that belonged to my sister. Then they made me pledge that I understand their one user policy and will follow it. Customer service told me to upload pic of myself holding my license and upload proof of residency for verification purposes.

I didn't do this knowingly or on purpose. I told them it was an honest mistake, and I didn't know it wasn't allowed.

So I've been back and forth with their crappy bots customer service team. I had a daily limit on my debit card and mistakenly thought I could just my sister's card to deposit. I used my sister's debit card (with her permission) not knowing this wasn't allowed. Hoping someone can help me.ĭK just restricted my account 5 days ago with 15k inside from my account.

Reddit cant deposit to draftkings